Frequently asked questions

Everything merchants ask about sorting Shopify collections with Jedi ‑ Collection Sort Pro.

Getting started

How do I push down sold-out products in Shopify?

Shopify has no built-in way to automatically move sold-out products to the bottom of collections, so you need a collection sort app. With Jedi ‑ Collection Sort Pro, add an Out of Stock Products layer to your sorting strategy (or enable push-down in manual mode) and the app continuously moves out-of-stock items to the bottom of every collection the strategy is assigned to — location-aware, and with configurable handling for products set to continue selling when out of stock.

  1. Go to Sorting strategies and open (or create) a strategy.
  2. Click Add another layer and select the Out of Stock Products layer.
  3. Click Save — every collection using this strategy now pushes sold-out items down automatically.
Does Shopify have automatic collection sorting?

Only in a limited way. Shopify lets you pick one fixed sort order per collection — best selling, price, newest, alphabetical, or manual — but it can't combine rules, push sold-out products to the bottom, boost new arrivals, or re-sort on a schedule. Rule-based automation comes from collection sort apps: Jedi ‑ Collection Sort Pro keeps every collection sorted automatically with multi-layer strategies (e.g. new arrivals first, bestsellers next, out-of-stock last), on a schedule or in real time, starting free.

Can Shopify automatically sort collections by best selling?

Shopify's native "Best selling" sort exists but is a black box you can't tune, and it can't combine with other rules like pushing sold-out items down. Jedi ‑ Collection Sort Pro sorts by units sold or revenue over any lookback window you choose (e.g. last 7, 30, or 60 days), and lets you layer bestseller sorting with new-arrival boosts, out-of-stock push-down, and more — re-sorted automatically on a schedule or in real time.

Can I manage Shopify collection sorting with Claude or another AI assistant?

Yes. Jedi ‑ Collection Sort Pro is the first Shopify collection sort app with a native MCP (Model Context Protocol) server. Connect it to claude.ai as a custom connector using a one-time connect code from the app's Integrations page, and Claude can list your strategies and collections, assign strategies, trigger sorts, and check sort-job status. A public REST API with per-store API keys is also included, and Shopify Sidekick tools work out of the box. See the API & MCP docs.

How much does Jedi ‑ Collection Sort Pro cost?

There is a free plan covering up to 10 collections with unlimited sorts, up to 10,000 products per collection, and 2 sorting strategies. Paid plans start at $2.99/month (Basic, 20 collections, unlimited strategies, API and MCP access) and scale by collections: Professional $14/mo (100), Professional Plus $30/mo (250), Enterprise $49/mo (500), Enterprise Plus $80/mo (1,000), Enterprise Max $159/mo (2,500), and Unlimited $249/mo with no collection cap. All paid plans have a 7-day free trial. Comparable apps typically start at $19/month. Full pricing.

What makes Jedi different from other Shopify collection sort apps?

Three things: price (free plan plus paid plans from $2.99/month with unlimited sorts and no quotas, versus $19+ elsewhere), the Built for Shopify badge (Shopify's highest quality standard for apps), and AI-native integrations (the only collection sort app with a native MCP server for Claude, a public REST API, and Shopify Sidekick support) — alongside the full feature set: multi-layer strategies, AI weighted sort, A/B testing, and analytics.

How the app works

Does the app affect my store's loading speed?

No. The app reorders the products in a collection via the Shopify admin API, so it has no impact on your theme or storefront performance. It does not add code or inject any JavaScript into your storefront.

Which modifications does the app make to my store?

When a collection is enabled in the app, its sort order is automatically switched to 'manual'. After a sort runs, the app arranges items according to the sorting strategy you've set.

To return to Shopify's default sorting, disable the collection in the app and choose your preferred sort order in the Shopify admin. The app never modifies your theme or storefront code.

Does the app add or remove products from a collection?

No. Collection sorting only re-orders the products already in a collection based on your rules. (Separately, the optional Collection Sources tool can fill a collection with a strategy's top products if you explicitly connect one in Shopify's collection editor.)

How long does it take to sort a collection?

It depends on the number of products. A collection with 1,000 products takes around 10 seconds to sort. Collections with up to 10,000 products are supported.

Why did sorting for my collection become inactive automatically?

Whenever someone changes the sort order for a collection from Shopify's own collection admin page, the app automatically deactivates sorting for that collection to respect the manual change. Re-enable it from the app's Sort collections page.

Why can't I see the catalogue page (/collections/all) in the app?

The catalogue page (your-store.com/collections/all) is a virtual page generated by Shopify, so apps cannot access or modify it. To make it sortable, create a real "All" collection following Shopify's guidance on customizing the catalog page.

Is there a limit to how many products or collections can be sorted?

Limits depend on your plan: 10 collections on Free, 20 on Basic ($2.99/mo), 100 on Professional ($14/mo), 250 on Professional Plus ($30/mo), 500 on Enterprise ($49/mo), 1,000 on Enterprise Plus ($80/mo), 2,500 on Enterprise Max ($159/mo), and unlimited on the Unlimited plan ($249/mo). All plans support up to 10,000 products per collection and unlimited sort runs — there are no sort quotas on any plan.

Sorting strategies

What is a sorting strategy?

A sorting strategy is a reusable set of sorting rules, built as ordered layers (e.g. new arrivals first, then bestsellers, then everything else, out-of-stock last). Each layer has its own sort type, filters, and limits. Apply one strategy to any number of collections, and they all stay sorted by those rules automatically.

How do I A/B test sorting strategies on a single collection?

Open the collection in the app, enable Use multiple strategies, and add the strategies you want to compare. The app rotates the active strategy automatically (round-robin, daily), and the analytics pages attribute each period's revenue and conversion to the strategy that was active — so you can see which sort order actually performs best.

What is "Weight" in AI Sort (Multi Params)?

AI Sort ranks products by a weighted blend of signals (best selling, inventory, profit, discount, newness, seasonal relevance, and more). The higher the weight you give a signal, the more influence it has on each product's final rank. Put more weight on what matters most to your business.

What is sorting by product sub-grouping?

Sub-grouping keeps your main sort order but distributes products into small balanced groups — for example, grouping by vendor stops one vendor's products from filling the top of the collection. Vendor Spread and Product Type Spread randomization work similarly, evenly distributing vendors or product types across the collection for a balanced look.

How often does the app sort my collections?

As often as you want. Each strategy has a sort frequency: scheduled (a cron schedule in your timezone, e.g. every 12 hours or daily at 2am) or real-time (re-sort automatically when product data changes, e.g. a product sells out). You can also trigger a sort manually or via the API at any time.

Collection sources

What is a collection source?

A collection source is a live, auto-updating list of your store's top products, ranked by one of your sorting strategies and published into Shopify's own collection editor. Connect it to any collection (via the App card → Connect app) and that collection is filled with those products automatically — refreshed daily and whenever the strategy changes.

Can't find your answer? Open the app and head to Help, or reach us through the App Store listing's support section.